Separate tools
One tool for messages, one for the phone, one for check-in, one for reviews, one for rates and one for building control. Each has its own screen, its own users and its own data, which someone has to match with the PMS.
One system on top of the PMS
With Hotelio the same functions run in one shared inbox and one dashboard, with shared booking data. A guest who writes on WhatsApp and a guest who calls are recognised from the same booking.
What does not change
Your PMS and the way your front desk works. The connection is made with Hotelizer or WebHotelier, with no data migration.
Frequently asked questions
When is a separate tool enough?
When you have a single need, for example only a website chat, and the message volume is small.
Does it replace my PMS?
No. It works on top of your PMS and reads bookings, rooms and availability from there.
See Hotelio on your own property
In 30 minutes we show you how it connects to your PMS and what it can take over from the first week.
Book a free demo → No commitment, no change of systems.