How it works

Connects, learns, operates.

Hotelio connects with your existing PMS — it never replaces it. It runs your front desk, communication and revenue with AI that operates on its own within your rules, escalating to a human whenever judgment is needed.

In four steps

From your PMS, to live.

No swapping your tools. You're live in about two weeks.

01 · Connect

Connect your PMS (Hotelizer, WebHotelier and more) in minutes. Nothing is replaced — Hotelio connects with it.

02 · Learn

The AI learns your property: rooms, rates, policies, FAQs — your own knowledge base, in your voice.

03 · Run 24/7

It answers on WhatsApp, phone (VoIP) and email, suggests prices, creates bookings and coordinates the team — around the clock.

04 · Oversee

The AI runs on its own within the rules you set. Anything outside them, it escalates to a human — oversight stays in your hands.

Our philosophy

It runs on its own. Within your rules.

The AI handles guest replies, bookings and day-to-day tasks based on your instructions — and escalates whatever needs judgment to a human, in full transparency.

<€0.20an AI booking on WhatsApp
<€3an AI booking by phone
24/7a front desk that never closes
Start today

Try Hotelio on your own hotel.

We'll show you in 30 minutes how it fits your PMS. No commitment, no system change.